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Oops, Sorry! [License]

Any personal information, such as your address, DMV ID Number (Client ID Number) from your NYS driver license, learner permit or non-driver photo ID card, Social Security Number, or credit card number.

Because a SketchUp Pro is tied to each specific computer, copying license files between computers doesn't work. You may see this error if your license file has been transferred from another computer. Please remove the license file following the steps below and authorize SketchUp normally from the Welcome screen at launch.

You may see this error if the SketchUp license file on your system has been edited or has become corrupt. Please remove the license file and then add the license again in SketchUp normally from the Welcome screen at launch.

Because SketchUp licensing is managed online through a licensing server, you must be online if you wish to add or remove a license on your installation of SketchUp. Make sure you're connected to the internet and try again.

SketchUp Pro is having trouble connecting to the network licensing server.SketchUp which has been authorized with a network license must connect with the network license server every time it's launched to authenticate properly. If SketchUp will be offline or unable to connect to the server at any time, then you need to check out a license while connected so that you can use SketchUp offline. Without the checked-out license, SketchUp will open with limited functionality until you're able to successfully connect to the network license server again. If the computer is never online or able to connect to the server, then you may wish to purchase a single-user license for that computer. See Buying and Upgrading a License for details about license types. If you continue to see this message, you may need to update your network to resolve the error, you can troubleshoot this further as detailed in this article about connection issues.

To check out a license, SketchUp must be connected to the internet or network so that SketchUp can communicate with the licensing server. To learn more about checking SketchUp licenses in and out, see Checking Network Licenses In and Out.

You can't check out a SketchUp license indefinitely from your network server. If you're offline for too long or fail to check in your license, it checks itself back in automatically after a certain amount of time. To check out another available license, you need to connect to your network again. If you're uncertain how long you can keep a license checked out, please check with your license administrator.

Network licenses allow only a certain number of concurrent users. Check with your network administrator to be certain your license has an adequate number of seats to accommodate all users sufficiently.

When you buy a WordPress plugin from Barn2, you receive a license key. You must enter this on the plugin settings page and activate it before you can start using the plugin, and to update to new versions in future.

If your plugin license key won't activate, then a 'There was an error activating your license key' message will appear at the top of the plugin settings page. For more information, please see the specific error under the license key field:

The link will take you straight to the checkout to renew your license key with the same option that you chose before. For example, if you previously had a 'Business Annual' license then this option will be selected when you click the renewal link.

A license key is disabled if you have previously done a free trial and then cancelled it, or if you get a refund for the plugin. This means that you can no longer use the plugin, and your license key will no longer work.

If you wish to continue using the plugin then you must buy a new license. Once you have done this, paste the new license key into the 'License key' field, click 'Activate', and the plugin will immediately start working again. (Note: It is not possible to reactivate your original disabled license key.)

This error means that you have entered an invalid license key. For example, perhaps you copied and pasted the license key incorrectly (e.g. with a space at the end, or with characters missing). Perhaps you entered your purchase code or invoice number instead of the license key.

This error appears if you have entered a license key for a different plugin. For example, if you have bought 2 Barn2 plugins then you will have a different license key for each plugin, and you might have accidentally entered the license key on the settings page for the wrong plugin.

There is a maximum limit for the number of sites that you can use your license key on. If you bought a Starter license then you can only activate it on 1 website. Business licenses can be used on up to 5 websites. Agency licenses are valid on up to 20 websites.

If you try to activate your license key on too many other sites (e.g. if you have the Starter license and have previously activated it on a development site), then you will see this error. There are several ways to fix it:

oops, sorry Julian, didn't see your answer already. cheers, H \\n \\n\",\"author\":{\"username\":\"henry.banks\",\"displayName\":\"Henry Banks\",\"groupIcons\":[{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"julian.jimenez\",\"displayName\":\"Julian Jimenez\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"id\":395021,\"creationDate\":1514925998000,\"activeRevisionId\":583273,\"lastActivity\":1514925998000,\"parentId\":394998,\"originalParentId\":393001,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]}}"); const simplifiedQuestionView = JSON.parse("true"); (function() { window.pageContext = mergeDeep(pageContext, { question: { id: 393001, plug: "does-digital-board-room-require-a-sac-license", votes: 0, questionTitle: "Does Digital board room require a SAC license?", isClosed: false, isLocked: false, isRedirected: false, redirectedFromTitle: "", redirectedFromId: "", closedStatusData: JSON.parse("{}"), userVoted: false, relations: JSON.parse("{\"canClose\":false,\"canUnredirect\":false,\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"canReopen\":false,\"type\":\"question\",\"canVoteUpOrCancel\":false,\"canViewRevisions\":true,\"canUnlock\":false,\"reported\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canCancelReport\":false,\"canComment\":true,\"isCurrentUserAuthor\":false,\"canViewReports\":false}"), isQuestionAccepted: true }, childToViewInfo: { id: "" }, comments: JSON.parse("{\"394998\":{\"rootParentId\":394998,\"commentsCount\":1,\"comments\":[{\"body\":\"\\n \\n \\n oops, sorry Julian, didn't see your answer already. cheers, H \\n \\n\",\"author\":{\"username\":\"henry.banks\",\"displayName\":\"Henry Banks\",\"groupIcons\":[{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"julian.jimenez\",\"displayName\":\"Julian Jimenez\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"id\":395021,\"creationDate\":1514925998000,\"activeRevisionId\":583273,\"lastActivity\":1514925998000,\"parentId\":394998,\"originalParentId\":393001,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]}}"), answerPager: { answersCount: 3, page: 1, pageSize: 10, pageCount: 1, sort: "votes" }, answers: JSON.parse("[{\"body\":\"Hi Former Member , \\nYes, you need a specific license. You have that information in the documentation of the product: \\n -US/a566a3c19ab4439c8f46aa755c7d8055.html \\nRegards, \\nJulian\",\"author\":{\"username\":\"julian.jimenez\",\"displayName\":\"Julian Jimenez\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"id\":394998,\"posted\":1514919217000,\"votes\":1,\"isAccepted\":true,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"score\":1,\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"accepted\":true,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"\\n \\n \\n It runs on SAP Analytics Cloud, so I would assume it would require it but I am not familiar with the licensing terms\\n \\n\",\"author\":{\"username\":\"tammy.powlas3\",\"displayName\":\"Tammy Powlas\",\"groupIcons\":[{\"name\":\"mentor\",\"title\":\"This user is an SAP Mentor\",\"priority\":18},{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20}],\"suspended\":false,\"isCurrentUser\":false},\"id\":394750,\"posted\":1514766274000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"\\n \\n \\n Hi, \\n Yes, because a user still needs to log on to SAC to launch the DiBo Agenda - hence, that requires a user session.\\n Similarly, when said user opens the agenda and navigates into a Story - that requires a user session, also needing the appropriate rights to open that object. \\n regards, \\n H \\n \\n\",\"author\":{\"username\":\"henry.banks\",\"displayName\":\"Henry Banks\",\"groupIcons\":[{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"id\":395019,\"posted\":1514925945000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]}]"), answerForm: { formAction: "/answers/393001/post.json", textareaName: "body", textareaErrors: "", isAttachmentsEnabled: true, answerEditorialGuideline: { title: "Before answering", content: "You should only submit an answer when you are proposing a solution to the poster\'s problem. 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